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BOARDING – DAYCARE – BATHING

BOARDING CONCERNS

The vast majority of dogs and cats adapt well and view their stay at Fuzzie Buddies Pet Resort as a vacation. Because of the professional supervision and handling by our incredible staff, DAYCARE, BOARDING or GROOMING at Fuzzie Buddies Pet Resort is especially advantageous for any cat or dog.

SOCIALIZATION

Socialization is the development of a healthy personality includes getting your pet used to new people and experiences. This is most easily accomplished by taking them occasionally to places where they can meet other pets. Our DAYCARE services or short term BOARDING stays are ideal for social development.

WHAT SHOULD I EXPECT AS A FIRST TIME BOARDER?

You should expect that your family member will adjust quickly to our excellent facility, our caring staff and our daily routines. Feeding, providing water and medications, cleaning, and pet monitoring are all scheduled and bring order and routine to the boarding environment.

In addition, you can do a great deal to prepare your family member and yourself for the boarding environment.

TOUR OUR FACILITY

You are encouraged to come and take a tour of our facility anytime we are open except on holiday weekends. Please leave your pet at home when you come to see our wonderful facility.

PREPARING YOUR FAMILY MEMBER

Where family members have "not boarded for a long time" or "not boarded at all", some guests schedule "short term visits" to our facility before the actual time of a longer term visit. (If you come for a tour - leave your pet at home.)

"Short term visits" = "One night boarding".

"One night boarding" is where your family member is boarded in one of our spacious suites for one night before you return to pick them up. This helps your family member become familiar with Fuzzie Buddies Pet Resort, our incredible staff and routines as well as lets them know that you will be returning to pick them up later. It is an excellent way to introduce your family member to boarding. After a few visits, your family member will accept Fuzzie Buddies Pet Resort as a normal way of life.

"One night boarding" consists of staying for one night and one full day so your family member can become familiar with a complete days routine, all the personal contact from our caring staff and again learns that you will be returning to pick them up later. The is no extra charge for partial days.

This approach has worked beautifully with several of our clients.

PREPARING YOURSELF

Your family member will sense your anxiety over leaving them at Fuzzie Buddies Pet Resort for the first time. Here are some things you can do to help alleviate your concerns and thereby reduce your family members anxiety:

- Tour our facility.
- Ask all the questions you need to ask.
- Bring them for "One night boarding".
- Leave quickly when you drop off your family member.

BOARDING CHECKLIST

Keep in mind that successful boarding is the result of the partnership between you, your vet and Fuzzie Buddies Pet Resort working together for the best interest of your family member.

As a responsible owner, there are a few things you must attend to before bringing your family member to board at Fuzzie Buddies Pet Resort.

1. IMMUNIZATIONS

Make sure all immunizations are current - FOR DOGS: K9 Influenza (H3N8 + H3N2), Rabies, DHLPP, and Bordetella (6 months booster) FOR CATS: Rabies and FVRCP

2. PARASITES & DISEASES

You family member should be free of internal & external parasites and not have been exposed to any contagious diseases for the last 30 days.

3. FEEDING

Do not feed your family member for 4 hours before coming to Fuzzie Buddies Pet Resort. Be sure to communicate the last time your family member ate before coming at check in.

Be sure and give detailed instructions - preferably in writing - to the staff so they can be entered into the computer system, printed out and attached to the door of your family member's suite or condo.

4. MEDICATIONS

Be sure and give detailed instuctions - preferably in writing - to the staff at check in. These instuctions will be entered onto the information sheet that is attached to the door of your family member's suite or condo.

5. SPECIAL IDIOSYNCRASIES

The more information Fuzzie Buddies Pet Resort has about your family member, the better they can be served and cared for. If you present them in writing, make sure you show them to the staff at check in.

DO YOU CHARGE BY THE PARTIAL DAY? NO!

We charge by the "NIGHT" for boarding. After staying a night, you may check out anytime the next day during the hours we are open to the public "without any additional charges for partial days."

WHEN IS CHECK OUT TIME?

"Check out" can be done anytime we are open to the public.

Monday - Friday: 6:30 a.m. to 7 p.m.

Saturday: 7a.m. to 10 a.m. & 3 p.m. to 6 p.m.

Sunday: 7 a.m. to 10 a.m. & 3 p.m. to 6 p.m.

We are closed to the public on selected holidays - however rest assured that we are hard at work inside caring for your family member.

WHAT ARE THE CHARGES FOR DOG SUITES?

DOG SUITES

$32 / night - JUNIOR - 4X14 = 56 square feet + 4 ft high walls

$37 / night - QUEEN - 4X16 = 64 square feet + 4 ft high walls

$43 / night - KING - 4X16 = 64 square feet + 6 ft high walls

$55 / night - LUXURY - 10X20 = 120 square feet + 8 ft high walls

EACH NIGHTS STAY INCLUDES:

- Two Exercise periods per day - No extra charge

- Bed - You can bring your own OR we provide a bed - At no extra charge

- Medications Given - No extra charge

- Belongings Washed On Departue - At no extra charge

- Fresh Water

- Food - Client MUST bring own food

- Special Diets Accommodated - At no extra charge

- No Cage - Each suite has ample room to exercise - right in their own suite!

- Your Crate - If your dog sleeps in their own crate - bring it - it will easily fit into our suites!

WHAT ARE THE CHARGES FOR KITTY CONDOS?

KITTY CONDOS

LUXURIOUS KITTY CONDOS WITH SIX SEPARATE LEVELS OF LIVING SPACE - $18 per night.

Each nights stay includes:
- Fresh Water
- Four Corner Post Bed
- Food - Client MUST bring own food
- Special Diets Accommodated - At no extra charge

- Medications Given - No extra charge
- Belongings Washed On Departure - At no extra charge

WHEN DO I PAY?

You pay at check out time. When you come to pick up your family member, we carefully review the services received with you and get your agreement before we ask you to pay.

MUST I BRING MY OWN FOOD? YES!

You MUST bring your own food. Please bring it in a sealed container that has your pets name on the container. We do not charge extra for serving your food.

CAN I BRING MY OWN TOYS, ETC?

YES!

DO YOU CHARGE EXTRA?

NO! You may bring toys, blankets, bedding or any other items that you feel will help make your family member feel at home - NO EXTRA CHARGE.

A bed is provided in each suite - NO EXTRA CHARGE.

WE WASH ANY WASHABLE BELONGINGS AT DEPARTURE - NO EXTRA CHARGE

WHAT IS YOUR MINIMUM AGE?

Our primary concern is the welfare of your family member.

Since it is generally recommended that puppies get their first round of vaccinations at about 12 weeks and their second round at 16 weeks, our minimum boarding age for dogs is 4 months.

If your puppy is up to date on their vaccinations and has the approval of your veterinarian, we would be happy to serve you.

ARE YOUR BOARDING SUITES INDOORS?

YES . All of our DOG SUITES AND KITTY CONDOS are inside in comfortable, air-conditioned, climate controlled areas. Each DOG SUITE and KITTY CONDO has been specially designed so there is plenty of room for your pet to exercise IN THEIR SUITE OR CONDO.

Fuzzie Buddies Pet Resort has several separate ventilation and air-conditioning systems in order to provide the "inside comfort of home" and to exceed the ventilation standards of the pet industry. These extensive air handling systems help eliminate the build up of bacteria or viruses that could cause diseases.

WHAT IS OUTSIDE?

A. PLAY AREAS

We have 9 Play Areas - each has 1000 square feet where your Dog Family Member can romp and play and do their business. SHADE SAILS provide excellent shade for pets.

B. DAYCARE

We also have a 10,000 SQUARE FOOT DAYCARE AREA that is the "BEST"! There are TWO 25 ft. x 25 ft. beachfront swimming pools.

C. ARTIFICIAL TURF

ALL OUTSIDE AREAS ARE COVERED WITH ARTIFICIAL TURF for the safety and comfort of your dog.

D. SHADE SAILS

SHADE SAILS PROVIDE EXCELLENT SHADE for the safety and comfort or your dog.

E. HIGH WALLS

All the walls around our outside areas are eight feet high concrete walls. This insures the safety of all pets staying at Fuzzie Buddies while they are outside.

BATHROOM BREAKS

EACH DOG FAMILY MEMBER that is boarding receives two exercise periods a day - one first thing in the morning and one late in the afternoon. Most family members use this time to take their bathroom breaks.

Additional "bathroom breaks" can be scheduled at $7 if your family member requires additional bathroom breaks.

Also, all our suites are large and have two rooms. Some family members use the second room for a bathroom break.

EACH CAT FAMILY MEMBER has a kitty litter on the bottom floor of their KITTY CONDO. It is changed twice a day.

WHAT IF MY FAMILY MEMBER BECOMES ILL WHILE AT FUZZIE BUDDIES PET RESORT?

We will first be in touch with your veterinarian to ask their advice in caring for your family member. If advised by your veterinarian to do so, we will contact you and / or your emergency contact. If required, we will take your family member to the emergency veterinarian to insure proper care.

If your veterinarian is not available, an emergency veterinarian clinic is used. Vet care is available 24 hours a day.

RETURNING HOME?

Our objective is that your family member will be glad to see you when you pick them up - but also that they will be happy to return to Fuzzie Buddies Pet Resort in the future.

In spite of all that you, your veterinarian or Fuzzie Buddies Pet Resort can do, your family member may exhibit unfamiliar symptons when they return home.

1. IGNORING THE OWNER

This is a favorite approach by some family member when they get back home. This could include pouting, sulking and the old silent treatment. Give them time, a lot of attention and love.

2. FOOD AND WATER

CATS adapt to their return home with the same easy acceptance with which they adapt to boarding.

DOGS tend to become excited when you return. When excited they sometimes gulp food and water. DO NOT ALLOW unlimited access to either food or water immediately after returning home. This frequently trigger vomiting and / or diarrhea.

IF YOUR DOG APPEARS THIRSTY, PROVIDE A FEW ICE CUBES, rather than water. Let them calm down ( about four hours ) before offering food or water.

3. SLEEPING MORE THAN USUAL

Most dogs tend to sleep almost continuously for a day or two after returning home. This is usually a result of being back in a relatively familiar environment after the excitement of the Fuzzie Buddies Pet Resort.

4. GASTRIC UPSET

Just like you, sometimes a change of routine - going and coming - can cause stomach upset. Return your family member to their previous routine and eating habits as quickly as possible.

5. DOESN'T EAT

Just like you, when you have an upset stomach, you don't feel like eating.

SUCCESSFUL BOARDING

Successful boarding depends on how well the owner prepares themselves and their family member for the experience. The vast majority of family members view their stay at Fuzzie Buddies Pet Resort as a vacation - at a resort.

You can call Fuzzie Buddies Pet Resort at any time and talk to someone personally or just leave a message if we are in the back working. They will return your call in a timely manner.

We love your family member also, want the best for them and love to tell you how they are doing.

Remember that the vast majority of family members view their stay at Fuzzie Buddies Pet Resort as a vacation - at a resort.

Relax and enjoy your trip!

HOW DO I CONTACT FUZZIE BUDDIES PET RESORT?

Call us at 813.247.2111 or e-mail us at info@fuzziebuddies.com .